This has become a real issue for me. I’m using Windows 7 (64-bit).
Not only will WD My Cloud Desktop App not udate, but I can’t even uninstall the previous version to try a new install.
I’ve physically deleted the old version off my hard drive and physically cleaned up the registry, and still the latest version of WD My Cloud Destop App will not install.
After accepting the two licence agreements, it tries to install and stops to return a message of:
“The WD My Cloud desktop app failed to install. Please contact WD customer support.”
Does anyone have a solution for this problem? I’ve looked everywhere with no success.
This is becoming very frustrating.