hi, my dashboard keeps freezing on my myCloud. I have tried IE and Google Chrome and still freezes in Dashboard. I am trying to create a password for my user so I can then login to WD app on my tablet. The app on the tablet and phone asks for a password which I don’t think is enabled in the dashboard. Every time I try to enable the password and create a password the dashboard freezes/initialises.
What do you mean by freezes?
You said, I am trying to create a password for my user so I can then login to WD app on my tablet. Are you creating a new user or just trying to use your tablet?
Have you given the tablet access? See image below.
Take a look at the User Manual for more information.
Is your device asking for a Network Password or a My Cloud Password?
See images below.