I’ve had an issue for about 7-10 days where when my Mac goes into sleep mode it causes my WD My Book for Mac to disconnect and I get a message saying:
“Error in RAID Configuration. Your device has RAID configuration issues. Please launch the WD Drive Utilities software to get more information.”
I do that - after having sometimes to disconnect manually the My Book from the back of my Mac and then reconnect it - and I run the Status check and the Quick Drive Test which both indicate no problems.
All is then OK until the Mac goes into sleep mode again and the cycle starts all over again.
I am concerned because I have valuable content on this My Book - I am sure it is not doing it any good that I have to keep unplugging and plugging it back in again several times each day.
When in WD Drive Utilities and try to find out if there are any software upgrades I get this message:
“Failed to search for software updates. Server could not understand the Request.”
Would appreciate some advice from WD on how to resolve this. I have raised a separate service issue.