WD BLUE 4TB WD40EZRZ "was not migrated due to partial or ambiguous match"

Annotation 2020-09-09 133745
What does this mean? I have no idea what the problem is. Have tried everything I have been suggested to try, is the drive faulty or is something else wrong?

nvm, easy fix, drive just needed to be cleaned and reformatted. Guessing it was a factory issue.