WD Blue 2Tb SN570 NVMe SSD not showing up


I installed a new formatted WD Blue 2Tb SN570 NVMe SSD into the free ASRock Hyper M.2 slot on my ASRock Z490 Steel Legend motherboard. It is not being recognized.

Is the ASRock Hyper M.2 slot compatible with the WD Blue 2Tb SN570 NVMe SSD or do I need to swap it with the main 1TB WD Blue SN550 Series PCIe NVMe M.2 SSD?

Thank you

Hi @gnan17,

It is best to contact the motherboard or PC manufacturer for possible updates to the BIOS and Chip set and ensure the operating system is current with the latest patches and updates prior to installation of new hardware

Please contact the WD Technical Support team for best assistance and troubleshooting:Submit a Case | WD Support