Wd_black p10 game drive 2.5 hdd

Hey guys I have recently moved house and my extended storage won’t connect anymore I’ve been trying for hours and don’t know what to do it say I need a 3.0 usb but it was connected to it for a couple years previous so I don’t know why it is not connecting anymore
Thanks for your time and help

Hi @543211,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: