WD backup problem

I installed WD Backup, edited schedule and files, and selected Backup Now.
It says Preparing Backup for a few seconds. But then stopped. Nothing is backed up to the external drive.
I can manually copy/paste files to the external drive, but the WD Backup doesn’t do anything.

Hi stefanohrstrom,

You should have a look at the link given below and directly refer to the point 7.

https://support.wdc.com/knowledgebase/answer.aspx?ID=18371&lang=en