WD Backup not opening for WD Easystore

My backup on my WD Easystore 4TB has stopped working. I can not get the WD Backup to open and if I right click and hit backup I get nothing. The last backup was 05/06/2018. All of my files from 05-06-2018 are on the drive and readable. I ran diagnostics and the drive was fine. I have deleted all the WD software rebooted re-installed, rebooted and still nothing, it has been working just fine. The other programs Security and Discovery cone up and work, just the WD Backup does not work.

Hi Handcd,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support


The link below will allow you to call support.