WD Backup for WD Easystore won't open

I click open on the desktop icon or on the WD Discovery Backup Open button and nothing happens. I have not had a backup since August 2nd and I don’t know why. using on PC. I can get to data in 8/2/19 backup but need to backup every day. I can’t get to backup for error logs. Help is appreciated. Thank you!

Hi ziggykmtb,

You should contact WD Support for such an issue. To contact WD support, you can refer to the links mentioned below.



Thank you for the info. Greatly appreciated

Kathy Tankersley Bernier