WD Backup don't see my USB key

Hi all!
I’m using WD Backup to … backup directories and files from a USB key to a “WD My Passport SSD” (E: in my screenshot).!

But… WD Backup don’t see my USB key (D: in my screenshot)

Some ideas?


Hi benoitboulanger,

You should have a look at the link given below.

Hi Alex,
Thank’s for your message but WB Backup see correctly my WD My Passport SSD but don’t see the source files to backup located in an USB key already connected to the PC.

Hi benoitboulanger,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.