I am currently using WD Backup version 1.0.5556.
To update the program I can download version 1.6.6060 to my PC without problem. I can and open the zip file without problem and when I double click the .exe file the new version seems to load.
However when I susequently check the version in “About” in the program it continues to show version 1.0.5556.
Does this mean I have not updated?
Try completely uninstalling the program from Windows in the Control Panel (Programs and Features section). If you install the latest version from scratch (instead of updating from a previous version) it should not have a version conflict.
Thank you I have tried that and it has not worked. Although the installation process says that back up has been installed it has not. I have also tried reinstalling the old version without success.
Help