Am running a Windows 7 PC, Intel CoreDuo 2, 3.0GHz, 8GB RAM. Earlier in the year I bought a WD 4TB My Passport shortly after recovering from a horrendous Microsoft update that corrupted a formatted 3TB HDD into a usable & formatted 2TB. Had lost a lot of information, and over 8 months of photos. So…

Support got back to me today, with: We understand that you are not able to backup the data using WD Backup. I am sorry for the inconvenience caused to you. I would recommend you to follow the steps mentioned below in chronological order to resolve the issue: Please Uninstall WD backup. Delet…

WD Backup Crashes or Does NOT Backup Anything

WD Software & Mobile Apps WD Software

rklund October 11, 2020, 4:37pm 3

IF after doing the above WD suggestions, WD Backup does not initialize when you select the [Backup Now] button, you might TRY installing as Administrator. See this document -
IF WD Backup fails to run after an update or install, you might TRY this document -