I have this new Passport Ultra, 1Tb. I cannot get it to install, and the same “Error 1603, WD Apps Setup Wizard installation failed: Fatal error duing installation”, keeps poping up. My system is a Gateway Notebood Mx8715, Windows Vista, 32bit.
I just need to transfer all my files so I can update the computer.
Hello Dragon-slayer, welcome to the WD Community. Try using the error debugger from Microsoft fix it in order to clear this error message.
http://support.microsoft.com/fixit/
On the first step select Windows then choose the option for “Install or upgrade software or hardware”. Under the third step it will give you the options to fix programs that can be installed.
If the problem continues I recommend you to contact tech support directly.
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