WD Anywhere Backup Not Working?

WD External Drives External Drives for Mac
1

Hi. Sorry for being a “newb” about this, but I’m experiencing problems with my 2 TB My Book while using WD Anywhere Backup.

I thought the backup had been working properly, but when I reviewed the logs, it appears to not have been backing up for over a year! (Guess I haven’t had need of a file for a while.) So, first question… When viewing WD Anywhere Backup screen, I’m seeing a red circle with an exclamation point on the drive.

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Does that mean the My Book is having problems?

The WD Anywhere Backup software appears to be up to date (v2.5) I’m using OS 10.10.5.

I thought I’d check here before submitting a ticket. Thanks.

2

Hello,

Make sure the drive is seen on the computer. You can also try uninstalling and reinstalling the backup software.