WD Anywhere Backup is asking me to upgrade to a paid version


#1

Hi,

For the last couple of days WD Anywhere Backup keeps popping up and telling me there’s an update and would I like to install it.

Clicking OK just brings up a web page with a link to upgrade to the Premium version.

I’m quite happy to stay with the version that came with my MyBook World Edition.

Is there anyway I can stop this annoying upgrade message? It’s very intrusive and misleading.

Many thanks

James


#2

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en


#3

Did you get an answer to this as I (and I guess a lot of other people) have the same problem.


#4

Dear James,

Excuse me for writing on your thread. I cannot figure out where to post a message and you are asking about something I want to know about anyway.

I am getting the upgrade offer too.

a) I want to know if that is per computer or if it covers all my computers that I run WD backups on?

http://www.memeo.com/wdupgrade_web2.html

b) Does it work better than the old version? The old version stops sometimes. I have to create a new backup plan etc.

Seem to happen when I have to reset my five monitors. Every few months of so two of the monitors drop out and I have to force NVidia to recognise them.

Also the old version always has errors messages about paths. Stuff I used to have there and no longer have. It keeps giving me about 1000 such error messages every day. I find it impossible to find how to fix.

I am prepare to take a punt and buy the software if it covers all my computers. If it does not then I probably won’t bother. Have been thinking for a long time changing to other software to run on the WD drive I have been soooo disappointed in the current software.

Cheers,

Ken Doyle