WD Align doesn't see WD20EARS


#1

I just purchased a couple Western Digital Caviar Green WD20EARS 2TB 64MB drives. I installed the first, formatted, rand chkdsk, and because I’m running XP, I need to run the WD Align - Powered by Acronis.

When I do that, it only sees the two drives already installed - not the new one that requires Align. The new drive is ready to go. Windows sees it and everything. What should I do to make this work?

I called WD Support and the tech told me it’s because these drives aready have it installed in the drive. That’s not correct, is it?


#2

Hi dude, do you have a jumper on pins 7 & 8? o.o