WD Access Not Working

Hi all,

WD Access won’t install for me. I unzip the file and go through the installation process but the software never actually installs on my computer. I don’t get an error message or anything during the install, but it just doesn’t show up anywhere. I don’t have any firewall or antivirus blocking the install. I’m not sure what to do. Someone help!

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Hi asinghal31,

You would see the WD Icon in the system tray and that is where you can access WD Access.

I’m not seeing the WD icon in the tray.

I am facing issue with WD Access on MAC macOS 10.14: Mojave

it is installed and open the first time but could not detect my drive, once closed it doesn’t open again

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Did anyone find a answer to this?
I can install wd access to my windows 10 but can’t find anywhere (tray, programs, etc)

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Same problem. WD accress is not opening on Mac: EL CAPITAN. Installed successfuly but not working. WD support??? Could you please solve this problem?
Also, I am not able to upload folders to MyCloud. I can only upload files. WD product has so many bugs.:hot_face:

do you have a solution?