WD Access doesn't recognise My new mirror


#1

Bought a wd icloud mirror as an upgrade to my wd mycloud. Followed the setup instructions, installed wd sync…works perfect. Installed wd access…only recognises older drive. Tried various actions, deleting plist etc. When i click on the wd access, and try to open, it uses the ip address of the previous drive. Is there anyway to remove this ‘recognition of the other drive’ ( operating ios sierra )


#2

Hi,

Make sure you have the latest firmware version installed on your My Cloud Mirror.


#3

Thank you. Latest firmware up to date. Managed to fix it by installing a previous version of wd access supplied by xavihs ( he had issues with access on his ex2 and installed the older version to fix it )