WD Access and WD Sync will not open

I have a new Windows 10 64-bit laptop and am having problems with both WD Access and WD Sync. It looks like they install, but neither program will open. I was able to install and use WD SmartWare.

The WD Access look like it installs successfully, but when I get to the end of the installation it asks me if I want to upload files now and there is nothing to press on. The only option is to press the button that says to Do This Later.

When I try to open either of the programs, nothing happens.

Please help.

Hi Carol202,

Please take a look: