WD 500GB MyPassword is snoozing

Hi all,

I got a question for you: I had this hard drive for at least 4 years and used to use it in the past. I then erased all the files on it and put it aways for 2 years or so. Now, I really need some space for a video project so I got it out again. When I try to set up the drive, the window appears which asks me to install the drive. After hitting “Install”, the progess bar keeps on “glistening” (I have a MacBook), and the estimated time shows but no actual number appears. I let it run for 30 minutes and nothing changes. Is that normal? I don’t think so. Something is wrong. What can I do?

Thanks y’all,

Susanne

Hello,

I recommend you try to format the drive using Disk Utility.

How to partition and format a WD drive on Windows (8.1, 8, 7, Vista, XP) and Mac OSX