WD 500 gb bpvt

I purchased the Scorpio blue to upgrade the Hitachi 320 GB that originally was in the computer. The Hitachi was bad so I bought the western digital blue The first install went OK when I first received it and then I started receiving the blue screen of death and had a lot of trouble with video playing. I have had trouble with installing the media that goes with my Toshiba Satellite the second time. When I was on the Toshiba forum they told me I should have purchased a Scorpio black not blue because the blue has advanced formatting technology. I tried the 3 install disc’s 3 times and even ordered another BRAND NEW set. I keep getting an error stating that it cannot recognized the drive. Is there a way to reformat the hard drive back to factory (WD Factory) like when I first opened it. It worked right out of the package and now I cannot get it to work. I have an external case for the 2 inch SATA’s and when I plug it into another computer it is perfectly fine as an external hard drive. However, that is not what I bought it for. I wanted to use it as an internal had drive for my Toshiba Satellite L505-ES5018. Is there a way to get it to our of package state?

It will depend on the model if you have an advanced format HDD or not. You can use the DLG to run a test, using the same app you can also write zeros.

http://support.wdc.com/product/install.asp?groupid=702&lang=en

http://wdc.custhelp.com/app/answers/detail/a_id/940/session/L3RpbWUvMTM0MjkwMzU4NS9zaWQvX1pqOW1KMWw%3D

http://wdc.custhelp.com/app/answers/detail/a_id/1211/session/L2F2LzEvc25vLzEvdGltZS8xMzQyOTAzNjIzL3NpZC9fWmo5bUoxbA%3D%3D#windlg

I do not know which version of Windows  you are trying to install.  Windows XP is not able to handle Advanced Format drives, no problems if it is Vista or 7.

If the drive is not detected during the installation of Windows this is another story, you will need then to load the SATA drivers for your laptop model, which you can download from Toshiba’s support site.