One of the four HDs died few days ago, and so I tried installing another 1 TB HD (brand new), but although the STORAGE tab of the web console displayed “status” was “good”, the “size” was “undefined” (it should have displayed 931.51 GB). I suspet this has to do with a particular linux or proprietary file system that a new disk needs to be formatted into before the WD can use it ? Is there a tool (runs on windows) that can format the disk for the WD to see it ? I could send the unit back to the dealer for replacement, but it had sensitive business data on it, and I would prefer not to do that (unless there is an easy was to perform a low level format on all the disks first).
Any guidance would be appreciated ?