WD 2TB Passport

WD External Drives WD Portable Drives
1

Hello,

I recently purchased an external 2TB passport for backup purposes and decided to re-format it (as I notice the drive have 2 partitions when I brought it new).

However now when I go to Disk Management and try to make a “New Simple Volume…”, I’m keep getting a message from Virtual Disk Manager “The drive cannot find the sector requested”.

Strange part is WD Drive Utilities can see the drive but cannot do anything more…

Please Help!!!

2

Hi,

Sorry mate, but is only one partition… I just oppened one three days ago and according to disk management is only one partition…

The old versions on the My passport used to come with a virtual disk but not the new  2TB

                                                                                                                                                                                                       

However now when I go to Disk Management and try to make a “New Simple Volume…”, I’m keep getting a message from Virtual Disk Manager “The drive cannot find the sector requested”.

                                                                                                                                                                                                       

 

Try writing zeros to the drive and then try that again

3

thanks for your reply

What happen is when I go to Disk Management and I notice my 2TB passport has a 31MB Unallocated partition.

So what I did was format both Primary & the Unallocated partitions to merge into one partition.

However when I tried to and tried to create a “New Simple Volume with NTFS”, windows keep saying cannot be completed so I’m stuck…

I’ll try to write zero with the drive but if it doesn’t work, I guess I have to exchange it for a new one? Since this is my second 2TB passport.

I’m actually got another problem is that I guess since both of my passport are EXACTLY same, when I plug both in only one is recognize, can anyone help?

Will come back and post progress.

Thanks again

4

Hello,

Would like to report I used the Quick Erase with write zeros and still no luck…

I cannot initialize the disk from Disk Management. I’m keep getting a popup saying “The operation failed to complete because the Disk Management console view is not up-to-date.”

I’m going to try the Full Erase one more time and hope it will initialize the drive.

thanks