Wd 2tb passport decrypter error

WD 2TB USB 3.0
1.Passport takes too long to be detected by some systems
2. The Decrypter does not decrypt my passport instead the decrypter exits automatically and if I run it again, and enter my password, it will diplay a message telling me to run the program again from the drive. Please I need Help with this problem cos I . . . Can anyone Help me please?


I recommend you contact WD support directly for assistance with this.
You can also try installing WD security and trying to unblock the drive.

Where can I get the WD Security?