Warranty

WD External Drives WD Portable Drives
1

i buy WD Ultra 1TB but the store just give me 1 year warranty…  why can be like that??

if i check at WD Support warranty, the warranty is until 4/19/2017. from the store that i buy they give warranty until 5/24/2015 just 1 year they give warranty. please help n solution. im from Jambi, Indonesia.

2

Hello, the Passport Ultra has a 3 year warranty. I recommend you to contact support by phone or email so they can update the warranty for you.

Service & Support
http://support.wd.com/contact/index.asp?lang=en

Worldwide Warranty Policy and Limitations
http://support.wd.com/warranty/policy.asp?&lang=en#policy