Anyone know for sure:
While within the 3 year warranty period, If my My Passport Slim has a controller board failure, will WD replace the board so I can keep the data on my platters?
Or do I have to accept only an entirely different replacement drive?
You will get a replacement drive and data recovery is up to you to pay for.
Good to know. Thanks. The warranty doesn’t help much if all I need is a controller board swap. I’d have to pay for that myself anyway.
Sometimes you can find a replacement board on Ebay. This link explains a little about them http://community.wd.com/t5/Off-Topic-Discussions/Bridge-Boards/td-p/353839 That’s about the only thing I’ve figured out about them.
Yes. I’ve found vendors for those boards and they do the firmware transfer as well. But, I wish WD would sell me one today so I could store it for future use if needed. Seems they could pre-flash the board.