Warranty Ref# 250129-000948 please reply

I submitted the case 2 business days ago but till today receved no reply.
The drive is clearly labeled as a PLUS with 5 years warranty, yet in the WD registration its only a WD Red - so clearly not correct in your system.

As I need the drive I just like to ask to check the Ref# as I input all info there (pic of label, DriveDX report) and send me a RMA by email.

Thanks
Goetz

I’ll reply. This is the community site, not Customer Support. You should contact WD Support directly at an appropriate number listed on their page.

Thanks for sharing. It helps m a lot.