Warranty on replacement drive

WD Internal Drives Desktop & Mobile Drives
#1

Just received my advance warranty drive (thanks very much), however when I run the warranty checker on the serial it states it is “In Limited Warranty” but with an expiration date of 11th June 2013, which is one month ago.

How can I clarify the warranty available on this drive?

Thanks.

#2

Hi once they receive the old drive back the warranty will be fixed.

2 Likes
#3

Excellent to know, thankyou kindly good sir :slight_smile:

#4

Any idea how long it takes to update? WD have received my faulty hdd back.

#5

Hi it may take a week or so for them to update the web page. If after that time they dont you may need to contact them but they always update.

#6

Spaceboy wrote:
Any idea how long it takes to update? WD have received my faulty hdd back.

The Warranty will be updated as soon as possible.

Take a look at the link bellow for more information:

http://wdc.custhelp.com/app/answers/detail/a_id/1058

#7

My Macpro went to white screen   about 3 months ago.  Iset it aside and now find out

WD hard drive is failing.  Problem :  warranty expired 2 months ago.

Is there any hope of replacement?

#8

You probably should post this question in a new thread. This thread has been marked Solved and may not get much further attention.