Problem: after doing a Time Machine Backup of 200GB, my ex2 ultra started to do its full deep scans again. At first I thought the scans should complete after 10 minutes, but apparently this time it was doing its full disk scan which ran for well over 3 days probably complete in 4. The noise was horrendous as the hard disk chattering loudly with grinding noises from the hard drive being read and written by the scans (probably comparing directories with its own stored directory image under /shares/Volume_1 and creating a new Time Machine Backup directory since a Time Machine Backup is a sparse file). Due to the heat generated by the hard disk activity the fan turned on and of course there is a bug in the fan program as it turns on at 54 degrees and even when the hard drive temperature drops to 49 degrees the fan is still running at 12,000 rpm. NO the fix is not to turn off the fans. The fix is to stop this incessant scanning that has basically killed your sales for all your My Clouds!. Sorry this should be in the solution section.
Problem: After initially filling my 20TB Mirrored EX2 Ultra with 8TB of data, the scans ran continuously for 4 days with fans on blaring at 12000 RPM.
Solution: WD please add software switches to turn off the SCANS (wdmcseverd, wdphotodbmergerd) when Cloud Access is enable.
WE DO NOT NEED this intrusion of scans every time we copy files to the device. The My Clouds scans for well over 8 minutes after copying a couple of GB to the device. A fresh Time Machine backup of 200GB triggers a full scale scan of 4 days.
@Bill_S, @Great_Scottt, please pass this request on to your firmware writers.
No this isn’t something you can call tech support to fix because they cannot fix it.
