Wake Up using Quick View not possible?

I think I have discovered a major setback with the Windows WD Quick View software on my PC. I was concerned at how hot the 4TB My Cloud Mirror  was running and also a constant disk activity when nothing was being transferred. I thought I would schedule the power options to only come on during normal working time 10am until 6pm for every day. That day I switched off earlier using the Quick View option shutdown in the system tray. The next day I wanted to start earlier and found I cant access the device at all as it is of course still powered down and the normal menu options in Quick View are just not there unless it is powered up despite page 110 in the online manual saying it is possible to wake up the system. You cant access through 192.168.0.80 either without power of course. I notice there is what looks like a factory reset with a paperclip hole on the back should I use that to get power on at all times again.

tellboy wrote:

…the normal menu options in Quick View are just not there unless it is powered up despite page 110 in the online manual saying it is possible to wake up the system. You cant access through 192.168.0.80 either without power of course. I notice there is what looks like a factory reset with a paperclip hole on the back should I use that to get power on at all times again.

I looked at the manual’s page 110, as you mentioned. I have no idea why it says that there - that seems like incorrect info in the manual…but I am not 100% sure as I neither use the software (I only use the browser based dashboard to manage my NAS)…nor do I use the power management feature. My NAS is always on. I just don;t know how it can be be remotely powered back on via the WD Quick View app once it’s shut down.

And that factory reset via paperclip into that hole would likely revert to the factory default behavior of always on…but there’s a much better solution than that. After you’ve manually powered up your mirror (unplugging and re-plugging the power cord), use your browser to access the Mirror’s dashboard and then go to Settings tab and under the Energy Saver section, click the Power Schedule to switch it to OFF. Now Mirror will always be ON again.

Well that is amazing.?

As the MyCloud Mirror does not have a switch I was using a toggle switch on a power surge protected extension 4 way.

As you said completely unplugging and plugging it in again caused it to power up.

I wonder why that was different ?

Once it is powered up the WD Quick View displays all the options to access Dashboard and turn off

Once turned off in Quick view and within the power on/off schedule  the “wake this device” option is available.

 So it seems outside these options it isnt and wake up is not shown.

I think I will revert back to always on in Dashboard as you said.  .

It does not seem logical that unplugging or switching should make a difference but in this case it did …spooky…:slight_smile:

Glad it worked for you…if you wouldn;t mind, please click the star under my username to the left of this post or my previous post (ideally the previous post as that;s the one that contained the solution), to give me a kudo.