Vudu promo code on WD Live not working

WD Legacy Products WD TV Live Streaming
1

I just got my new WD Live and it’s pretty great. The problem I’m having is that the Special Offers tab has code for a $15 Vudu credit. But when I try to use the code given, the vudu website says it’s invalid.

I’ve re-entered it multiple times, and tried both upper and lower case (it appears in all upper case), but it just won’t work.

Suggestions?

2

Haven’t got this offer

try going to Vudu’s Web for more info about the offer

3

Hello Philomorph,

Our apologies for the issues you’re encountering with the promotional code. Please give us a call at (888)554-VUDU; we should be able to help get it added to your account.

4

Similar vein: I have been able to successfully register and use the code on 1 WD TV Live  streaming device. However, when trying to follow the same steps for a second just-purchased WD TV Live, I am not even presented with the special offers tab.

The promotion at http://www.wdc.com/wdtvoffers indicates that “some offers are only available for new account sign-ups”, but I haven’t been able to determine if this is the problem I’m seeing. Can you please clarify what (if any) of the Vudu promotion would apply to a 2nd WD TV Live being added to an existing Vudu account?

Thanks for a great service. We are branching out from Comcast On Demand and GREATLY prefer Vudu - our movie wish list is a mile long! Keep up the good work!

_Dave_

5

Guess what? I was just able to redeem my $15 movie credit and got a $9 credit from Vudu??? What is this supposed to mean?

6

The WD TV Live promo breaks down to $9.01 from WD and $5.99 for a new Vudu account.

Still not sure why a I don’t even see the special offers tab on my second WD TV Live unit. Interesting: vudu.com shows only one WD device, but sure looks like there’s room for more…

7

Update: Vudu Support suggested I activate/login to the second device, and the $5.99 credit was immediately received from Vudu. Vudu Support tells me that the $5.99 “trial” credit is valid for every device activated.

Still not seeing anything for the WD $9.01 portion, or if the WD credit is even valid for a second device - ideas anyone?