VSS Error

I am currently receiving an error on a brand new Windows 8 64 PRO computer. No other backup installed.

Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
. This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {82275617-b71e-4021-be11-364e62540c71}

In Bytes

0000: 2D 20 43 6F 64 65 3A 20   - Code:
0008: 57 52 54 57 52 54 49 43   WRTWRTIC
0010: 30 30 30 30 31 33 30 30   00001300
0018: 2D 20 43 61 6C 6C 3A 20   - Call:
0020: 57 52 54 57 52 54 49 43   WRTWRTIC
0028: 30 30 30 30 31 32 35 34   00001254
0030: 2D 20 50 49 44 3A 20 20   - PID:  
0038: 30 30 30 30 31 34 31 32   00001412
0040: 2D 20 54 49 44 3A 20 20   - TID:  
0048: 30 30 30 30 34 36 33 32   00004632
0050: 2D 20 43 4D 44 3A 20 20   - CMD:  
0058: 43 3A 5C 57 49 4E 44 4F   C:\WINDO
0060: 57 53 5C 73 79 73 74 65   WS\syste
0068: 6D 33 32 5C 73 76 63 68   m32\svch
0070: 6F 73 74 2E 65 78 65 20   ost.exe
0078: 2D 6B 20 4E 65 74 77 6F   -k Netwo
0080: 72 6B 53 65 72 76 69 63   rkServic
0088: 65 20 20 20 20 20 20 20   e       
0090: 2D 20 55 73 65 72 3A 20   - User:
0098: 4E 61 6D 65 3A 20 4E 54   Name: NT
00a0: 20 41 55 54 48 4F 52 49    AUTHORI
00a8: 54 59 5C 4E 45 54 57 4F   TY\NETWO
00b0: 52 4B 20 53 45 52 56 49   RK SERVI
00b8: 43 45 2C 20 53 49 44 3A   CE, SID:
00c0: 53 2D 31 2D 35 2D 32 30   S-1-5-20

The many articles about this says that NT Authority\network service does not have permision but I just do not know where to apply the permision to.

I think you’ve to use the Componentservices to set the right privileges. Run comexp.msc

I have visited the comexp.msc quite few times. Under computers-my computer-dcom config

Which application ID do I give permission to allow the backup to happen?

Hi,

you’ve to search the Application in your registry by using the applicationkey.
For example: {e8132975-6f93-4464-a53e-1050253ae220}

Search this and the other one in your Registry and you’ll find the application and store path.

Searching the registry and comexp.msc:

e8132975-6f93-4464-a53e-1050253ae220

82275617-b71e-4021-be11-364e62540c71

e8132975

82275617

Show no results

Hmmm, thats very funny :flushed:

what is the result if you run following command as administrator:

vssadmin list writers

This is the error in event viewer after that command

Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and Name IVssCoordinatorEx2 is [0x80040154, Class not registered
].

Operation:
   Instantiating VSS server

I have succesfully done an image backup using native windows backup. So I think this is a false error.

I think the solution is to register the classId {e579ab5f-1cc4-44b4-bed9-de0991ff0623} with regsvr.

This ClassId points to a Library or DLL. And in my opinion, this classId can find in registry.

Can you search this class again?

It goes back to this program in the registry.

VSS.VSSCoordinator

What would be the command to register this program?

To add there is microsoft article that talks about about the 32 bit backup will no longer work on a 64 bit machine. But I currently have the computer I am typing on doing daily backups and it is Windows 8 pro 64 .

Is there an install program on the sentinel that is 64 bits?

http://msdn.microsoft.com/en-us/library/bb968832(VS.85).aspx

The command for component registration is regsvr32.

I think the following page give you the right steps to resolve your Problem.

Note:

Please, before you fix your Problem over this way, try to resolve with windows 8 repairtool. You will find it the computersetting app. I’am only know this from German version and it called “fresh up your PC (translated)”. If it fails, follow the steps on this page. On my System (last Year) it was succeeded then. But I’am not 100% sure, if it works for windows 8, too. But I think, you’ve a backup, so you can risk it.

http://misctechmusings.com/windows/troubleshooting-volume-shadow-copy-service-vss-errors/

ahh ok, I see your answer to late.

I did the VSSADMIN LIST WRITERS in an elevated powershell. This does not work you need a elevated command prompt: I got this:

icrosoft Windows [Version 6.2.9200]
© 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
© Copyright 2001-2012 Microsoft Corp.

Writer name: ‘Task Scheduler Writer’
   Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
   Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
   State: [1] Stable
   Last error: No error

Writer name: ‘VSS Metadata Store Writer’
   Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
   Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
   State: [1] Stable
   Last error: No error

Writer name: ‘Performance Counters Writer’
   Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
   Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
   State: [1] Stable
   Last error: No error

Writer name: ‘ASR Writer’
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {cd647bed-a139-4c1c-95ef-d1f4bd62989f}
   State: [1] Stable
   Last error: No error

Writer name: ‘System Writer’
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {61d368a0-bf16-4e70-842e-4edfd18cb718}
   State: [5] Waiting for completion
   Last error: No error

Writer name: ‘Shadow Copy Optimization Writer’
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {c6bc19f4-92aa-4254-a988-90ae58675819}
   State: [1] Stable
   Last error: No error

Writer name: ‘MSSearch Service Writer’
   Writer Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Instance Id: {6d5c6a8c-c317-47d5-8ca5-2a88b46b729e}
   State: [5] Waiting for completion
   Last error: No error

Writer name: ‘BITS Writer’
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {d99ccc24-4a17-4943-a9fd-4b9c011bc682}
   State: [1] Stable
   Last error: No error

Writer name: ‘COM+ REGDB Writer’
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {0dd91142-b7ee-4a67-ab20-4f51d3ed416a}
   State: [1] Stable
   Last error: No error

Writer name: ‘Registry Writer’
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {ad0ea591-457f-4481-b686-d0f0f7e3dc34}
   State: [1] Stable
   Last error: No error

Writer name: ‘WMI Writer’
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {669a525c-ee21-42c3-a080-9c5d5385bdf7}
   State: [5] Waiting for completion
   Last error: No error

No errors: So this leaves the fact that some win64 machines are just going to fail. The original error still happens.

64 bit boxes work fine.  You don’t happen to have Macaffee on it do you?

Brand new laptop nothing but the HP crud.

So here is a thought. This Laptop has UEFI enabled.

Has anyone done a susesful back up with UEFI secure boot enabled?

I was succesfull with the native windows backup and the restore disk boots fine.

Tell me more about secure boot?  I have some uEFI boxes I am backing up okay, but have not looked for secure boot. 

Is that something you can turn off and try it?

And out of curiousity, you say you can boot the restore media.  Is that with a thumb drive or a CD?  I see you said disk, so that must be CD.  Could you also try to create a thumb drive from the dashboard wizard and see if your lappy will boot from that?

Thanks,

Grey

NEWBIE HERE!!

A 32 bit application can no longer access 64 bit VSS Writers.

If you want to reregister your VDC dll’s…then here are the correct steps but USE AT YOUR OWN RISK!

To re-register VSC dll’s and providers, follow these instructions:

    Got to C:\WINDOWS\System32 and run the following commands (sequential):

        Net stop vss
        Net stop swprv
        regsvr32 ole32.dll
        regsvr32 oleaut32.dll
        regsvr32 vss_ps.dll
        Vssvc /Register
        regsvr32 /i swprv.dll
        regsvr32 /i eventcls.dll
        regsvr32 es.dll
        regsvr32 stdprov.dll
        regsvr32 vssui.dll
        regsvr32 msxml.dll
        regsvr32 msxml3.dll
        regsvr32 msxml4.dll

Reboot your computer and type the commands list writers/list providers again - if everything is
ok all your writers/providers should be displayed w/o errors.

 

Cheers

Yea, just put this box on hold for a bit.  I actually found that error on some of my non-uEFI boxes.  But a lil birdie told me there may be a fix for this (uEFI) out soonish.

If you are really banging away at this box putting ireplaceable stuff on it, I guess you can use windows backup to a usb drive or fire up the new ISCSI on the WD box as a target for now.

jeepnsam,

Thanks for this info. I have attempted this solution and the 64 bit solution with no success. I am  positive it is a permission error. When I fire up the dashboard I see the C drive in the backup list but the EFI partition which is essential for windows 8 secure boot is not on the list.