Hey,
Appears I experience I have a volume failure right at the same time as a firmware update according to the logs. The disk checks show the disk is still good. Does anyone have any suggestions, or is the data gone for good?
EX2 Ultra
any suggestions on trying to recover from this? or should I just rebuild the volumes.
Hi,
Please perform a Quick or Full test on the unit.
This test will review the health of the hardware on the device, such as the hard drives, fan, system clock, and device temperature. The test may take a few minutes as it verifies the unit’s memory, temperature, fan, and more.
Please follow the instructions below: How to run a System Diagnostics Test on a My Cloud
