Volume encryption password

Hi,
I’ve lost the password for the volume encryption for my EX4100. I has 2 8TB red drives.
Tried the admin password but I changed it some time ago and don’t remember the previous one.
Is there any way to decrypt the volume or do I need to erase everything and start from scratch.
Thanks

Hi,

I have the same problem however nobody from the WD Community has responded. Did you manage to find a solution, if you could please let me know.