I’ve bitten the bullet and got myself a MyCloud Mirror, and am now trying to set it up to backup a couple of laptops and a desktop machine on my home network. On the desktop machine the installed Smartware software can see the MyCloud fine, but if I go into the same Smartware software (having just applied the free Pro upgrade to it) all it sees is dropbox as a backup target - no MyCloud?
The MyCloud itself is visible from the machine via other routes (as a location on the network under Windows Explorer, the dashboard is installed on the machine and works fine, and quickview can see it) but as I’d like to use Smartware for the backup purposes.
Are there any tips, tricks or adjustments I need to make to allow Smartware to see and back up to the MyCloud? This is from a Windows 7-64bit laptop using updated firmware on the MyCloud and newly installed Smartware, Quickview and Dashboard.
Editted to add - just got a little weirder. I installed the same Smartview and Quickview install files (copied from one machine to the other) on the other laptop on the network (also by wifi) and it can see the MyCloud in Smartware just fine and back-up to it? The only install difference I can see is the problem laptop was the one I used to set up the drive initially, so has the dashboard software installed on it as well.
If I uninstall and re-install the software again, will that screw up the Pro license count?