I wondered that, but it looks like Norton has managed to get into someone’s MyCloud via Wd2go.com, as that path certainly looks like a MyCloud file structure.
I don’t use WD2go, or cloud access, but I’m confused as to how Norton could do this; does it suggest a security problem with WD2go?
The other thing that occurred to me is that Autodesk products are widely ‘cracked’, and that a pirate copy, or pirate key could well be infected with a virus.
We have investigated the issue and determined this was not a result of a security problem with WD2go. It appears that a user running Norton software either shared or received a shared link to an infected file that was hosted on a My Cloud device using WD2go.com. When Norton software scanned the shared url and file and found a virus, the Norton software flagged the entire WD2go site as a security risk. We have since contacted Norton to remove the immediate overblock and are in the process of discussing with Norton how to avoid overblocking in the future.
I received the same message from Norton Security when I added my partner’s name as a user on MyCloud. When she responded to an email from WD to verify her name, etc. and a request for a Password came up, Norton jumped in and declared that the site was suspect (or something like that). Any way the same message as the original poster.
