Is anyone else running into this?
Norton is giving me the following error message when I try to go to WD2go.com sites.
Safe Web Report for: WD2go.com
Norton Safe Web has analyzed wd2go.com for safety and security problems. Below is a sample of the threats that were found.
- Computer Threats: 1
- Identity Threats: 0
- Annoyance factors: 0
Total threats on this site: 1
Viruses Threats found: 1
This report can be found at: http://safeweb.norton.com/report/show?product=ask.com&action=info&source=NS&version=22&ulang=eng&url=setup.wd2go.com
Is your WDMyCloud named as jayncloud.
And do you have a file under /Public/_MEDIA_SOFTWARE/_SOFTWARE/AUTODESK 2015/xf-adsk2015_x64.exe
If else probably there’s other suspicious file detected by Norton on your shares.
No I am not that individual and I do not have that file on my computer
I wondered that, but it looks like Norton has managed to get into someone’s MyCloud via Wd2go.com, as that path certainly looks like a MyCloud file structure.
I don’t use WD2go, or cloud access, but I’m confused as to how Norton could do this; does it suggest a security problem with WD2go?
The other thing that occurred to me is that Autodesk products are widely ‘cracked’, and that a pirate copy, or pirate key could well be infected with a virus.
Hello and welcome to the WD community.
We have passed this along to support
We have investigated the issue and determined this was not a result of a security problem with WD2go. It appears that a user running Norton software either shared or received a shared link to an infected file that was hosted on a My Cloud device using WD2go.com. When Norton software scanned the shared url and file and found a virus, the Norton software flagged the entire WD2go site as a security risk. We have since contacted Norton to remove the immediate overblock and are in the process of discussing with Norton how to avoid overblocking in the future.
I received the same message from Norton Security when I added my partner’s name as a user on MyCloud. When she responded to an email from WD to verify her name, etc. and a request for a Password came up, Norton jumped in and declared that the site was suspect (or something like that). Any way the same message as the original poster.
I just tried to go to the wd2go.com site and got the same Norton message. So Norton thinks that wd2go.com is a bad site.