When looking at my drive list a few minutes ago, I noticed that the WD Virtual CD had displaced my regular CD as a drive.
How could this have happened?
I know I am at the most current firmware and software for the My Book.
If anyone can provide a procedure or KB article to reverse, I would appreciate it.
Bill_S
April 15, 2010, 10:48pm
2
Have you searched the rest of the forum about this? I’d give it a try. You can also contact WD’s Technical Support by phone or email. If there’s a solution, recommend they put it in a Knowledge Base article.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
Bill - I decided to reach out here first. On other boards, I have better luck frankly with forum members that with company support.
However I iwll submit this issue to technical support and, if the solution works, have them make it into a KB article.
Thanks,
Lou