I am new the this whole thing, so please explain plainly.
The thing is, my old Passport essential got too many bad sectors, so I’ve got it RMAed. They shipped me a replacement, the product code is a little bit different, it was WDBAAA3200ABK-PESN, but now it is WDBAAA3200ABK-NESN. The “old” one, when I connect it to my laptop, there are two drives, a VCD and the HDD itself, but now there is only one, the HDD, with Smartware on it. Is there anything wrong with it, and I’ve just formatted it, too. Now, it is empty (before, the VCD wasnt affected)
Added: Now I’m really worried, I followed the instruction oline to update firmware on my WD, but then, it said it cant recognize any WD HDD, installed the Smartware, too, it says the same