Videos stored on internal drive jumpy during playback

I have a number of videos on the Live Hub Media Center internal drive that the playback is very jumpy.  The video pauses about every second.  The audio is fine.  The same video file when on a PC and other media players plays fine.  What could be causing this to happen on the Live Hub?  The Live Hub is fully up-to-date on firmware.  Thanks.

tsteuver wrote:

I have a number of videos on the Live Hub Media Center internal drive that the playback is very jumpy.  The video pauses about every second.  The audio is fine.  The same video file when on a PC and other media players plays fine.  What could be causing this to happen on the Live Hub?  The Live Hub is fully up-to-date on firmware.  Thanks.

First things first…you need to be aware that although a file plays fine on your PC or other devices it might not meet the encoding requirements for the Hub. You need a PC program MEDIAINFO to look at how the file is encoded and compare that info to how it SHOULD be encoded for the Hub. I have a hard time understanding it all myself but if you use mediainfo you can cut/paste the info here and I’m sure someone (TonyPh12345 or JoeySmyth) in the know will look it over and see what the problem might be.

 

Below is a cut from Page 217 of the Hub’s manual:

 

Video notes:

  1. MPEG-2 Max (MP@HL 1920x1080ip30 or 1280x720p60), bit rate (SD:20, HD:40).

  2. MPEG4.2 Max (ASP@L5 1920x1080p30 or 1280x720p60), bit rate (SD:20, HD:40).

  3. EG-4.10 (H.264) Max (BP@L3.0 720x480p30 or 720x576p25, MP@L4.1 and HP@L4.1 1920×1080p30 or 1280x720p60), bit rate (SD:20,

HD:40).

  1. SMPTE 421M (VC-1) Max (AP@L3 and MP@HL 1920×1080p30 or 1280x720p60), bit rate (SD:20, HD:40).

  2. WMV9 Max (MP@HL 1920×1080p30 or 1280x720p60), bit rate (SD:20, HD:40). Does not supprot WMV7 and WMV8. Does not support

Screen, Image and Image Version 2 profiles.

  1. AVS Mac (Jizhun@L6.0 1920×1080p30 or 1280x720p60) , bit rate (SD:20, HD:40).

  2. AVC does not support ‘High10.’

=====================================EOF=======================

 

Hope you can sort it out!

 

 

 

And … after installing “MediaInfo”

http://mediaarea.net/en/MediaInfo

“Right-Click” on your file and open with Mediainfo

then … File > Export > Text     then open with the *,txt file with Notepad (or Notepad++)  and cut’n’paste the info here

Example:

General
Unique ID                                : 176147220871577178451264844413861525086 (0x8484B881BE20ABFFAFCAE68A4262765E)
Complete name                    : F:\movie.mkv
Format                                   : Matroska
Format version                    : Version 2
File size                                : 466 MiB
Duration                              : 1h 26mn
Overall bit rate                     : 750 Kbps
Encoded date                     : UTC 2013-05-22 08:18:20
Writing application             : mkvmerge v6.2.0 (‘Promised Land’) built on Apr 28 2013 12:22:01
Writing library                     : libebml v1.3.0 + libmatroska v1.4.0

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L3.1
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 5 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 1h 26mn
Width                                    : 718 pixels
Height                                   : 394 pixels
Display aspect ratio                     : 1.85:1
Frame rate mode                          : Constant
Frame rate                               : 25.000 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Writing library                          : x264 core 132 r2310 76a5c3a
Encoding settings                        : cabac=1 / ref=5 / deblock=1:-2:-2 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=19.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:0.90
Language                                 : English
Default                                  : Yes
Forced                                   : No

Audio
ID                                       : 2
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : A_AAC
Duration                                 : 1h 26mn
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 48.0 KHz
Compression mode                         : Lossy
Delay relative to video                  : 9ms
Language                                 : English
Default                                  : Yes
Forced                                   : No

Sometimes when I get a problem like this just tweaking the video settings from 1080p to 1080i lets the file play stutter free.

Is the video you’re trying to play a ISO image? If so try turning off DLNA in WD settings and see what happens. If it isn’t that then are you playing the video at the same time you are muxing or copying stuff on the same HDD you’re playing it from? As doing that will congest the HDD and cause the video to lag.