Video not playing


#1

Am currently unable to play any video from my computer through my WDTV Live plus.  have attempted reseting machine with the button and the factory reset, then leaving it off for 10 + minutes.  running vista 64bit. error message says “Unable to play selected file.  Please see user manual for a list of supported file formats.”  All AVI files that have been played before on system.  one directory of files will actually play, all my other ones will not.

Thought it may have been the MKV issue, but as I haven’t attempted to play any MKV files over the player, don’t think that’s the problem.  However, here’s the mediainfo dump for a file that will NOT play:

General
Complete name                    : C:\Users\Jared\Videos\TV shows\True Blood\Season 1\TB S01E01.avi
Format                           : AVI
Format/Info                      : Audio Video Interleave
File size                        : 551 MiB
Duration                         : 57mn 6s
Overall bit rate                 : 1 348 Kbps
Writing application              : transcode-1.0.2

Video
ID                               : 0
Format                           : MPEG-4 Visual
Format profile                   : Advanced Simple@L5
Format settings, BVOP            : Yes
Format settings, QPel            : No
Format settings, GMC             : No warppoints
Format settings, Matrix          : Default (H.263)
Codec ID                         : XVID
Codec ID/Hint                    : XviD
Duration                         : 57mn 6s
Bit rate                         : 1 203 Kbps
Width                            : 624 pixels
Height                           : 352 pixels
Display aspect ratio             : 16:9
Frame rate                       : 23.976 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.229
Stream size                      : 492 MiB (89%)
Writing library                  : XviD 1.2.0SMP (UTC 2006-01-08)

Audio
ID                               : 1
Format                           : MPEG Audio
Format version                   : Version 1
Format profile                   : Layer 3
Mode                             : Joint stereo
Mode extension                   : MS Stereo
Codec ID                         : 55
Codec ID/Hint                    : MP3
Duration                         : 57mn 6s
Bit rate mode                    : Variable
Bit rate                         : 128 Kbps
Channel(s)                       : 2 channels
Sampling rate                    : 48.0 KHz
Bit depth                        : 16 bits
Stream size                      : 54.0 MiB (10%)
Alignment                        : Aligned on interleaves
Interleave, duration             : 24 ms (0.58 video frame)
Writing library                  : LAME3.96r
Encoding settings                : -m j -V 4 -q 3 -lowpass 17.5 --abr 128

Here is the dump from a file that WILL play:

General
Complete name                    : C:\Users\Jared\Videos\TV shows\Rookie Blue\RB S01E01.avi
Format                           : AVI
Format/Info                      : Audio Video Interleave
File size                        : 350 MiB
Duration                         : 40mn 55s
Overall bit rate                 : 1 197 Kbps
Writing application              : MEncoder SVN-r30531-4.3.2
Writing library                  : MPlayer

Video
ID                               : 0
Format                           : MPEG-4 Visual
Format profile                   : Advanced Simple@L5
Format settings, BVOP            : Yes
Format settings, QPel            : No
Format settings, GMC             : No warppoints
Format settings, Matrix          : Default (H.263)
Muxing mode                      : Packed bitstream
Codec ID                         : XVID
Codec ID/Hint                    : XviD
Duration                         : 40mn 54s
Bit rate                         : 1 055 Kbps
Width                            : 624 pixels
Height                           : 352 pixels
Display aspect ratio             : 16:9
Frame rate                       : 23.976 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.200
Stream size                      : 309 MiB (88%)
Writing library                  : XviD 1.2.1 (UTC 2008-12-04)

Audio
ID                               : 1
Format                           : MPEG Audio
Format version                   : Version 1
Format profile                   : Layer 3
Mode                             : Joint stereo
Mode extension                   : MS Stereo
Codec ID                         : 55
Codec ID/Hint                    : MP3
Duration                         : 40mn 55s
Bit rate mode                    : Variable
Bit rate                         : 128 Kbps
Channel(s)                       : 2 channels
Sampling rate                    : 48.0 KHz
Stream size                      : 37.8 MiB (11%)
Alignment                        : Aligned on interleaves
Interleave, duration             : 24 ms (0.58 video frame)
Interleave, preload duration     : 562 ms

Don’t know  if this is a network issue or what, please help!


#2

Ok, furthermore, I’m assuming that it’s a network issue of some kind, I can play both files from a USB flashdrive plugged into player.  I’m currently running  firmware 1.03.39_B, but the same problem was present prior to flashing to the beta.


#3

How are you playing these files, media player or net shares?

I’d recommend net shares.  Media players will NOT play all types the Live can play.  If you *are* using net shares with no luck, make sure in addition to resetting the unit that you unplug it from power for at least 10-15 minutes.


#4

I’m going to video --> Media servers --> then my computer name.   I’ve put both of the mentioned files onto a USB flashdrive and they both would play without difficulty from that, so I know it has to be a network problem.  Only thing I don’t understand is that it just stopped working.  Have been able to play these files since i got the box.


#5

Yes – did you not read what I just wrote?

Don’t use media server – use net shares instead and they will play just fine.