I’ve been having this problem for a while now and I just can’t seem to fix it.
I have video files stored on my MyCloud, for each video file, there’s the video (either .mkv or .mp4) and an jpeg, both are named the same so that the artwork appears as the thumbnail for the video.
However, the problem I’m having is that some of the videos appear twice, which is very annoying when there’s a lot of content. There’s not pattern to it, not all videos appear twice, it seems very random.
I tried copying them onto my PC and back to the MyCloud which did fix it but only for a short period of time, after a while they appear twice again.
I’ve tried this via the media player on my Samsung tv, my PS4 and my Roku stick, all show duplicate files so I’m sure the problem is with the MyCloud.
Does anyone have any suggestions as to what could be causing this and how to rectify it?