Video/Audio Problem (stutter?)

Hello guys, I’ve been using my WD TV Gen 1 for about 6 months and I love it, but for the last few times its been acting weird, specially with 1080p movies, it plays fine, but at random times of the movie the video and sound would stutter, sometimes it goes back to normal, but sometimes it doesn’t, they only way I found to fix it when I’m watching is to go backwards a few second and hit play again, then everything is back, but even so, depending on the movie, it happens 10-20 seconds later.

Yesterday watching the Surrogates was terrible, every 10 min or so that was happening. I have my unit plugged to a receiver with optical cable and then to my Sony TV. And that leads to another question the files I’m playing are 24p, should I set my wdtv to 24p? Right now is at Auto.

General
Complete name                    : C:\Users\Rafael\Desktop\saturn-surrogates-1080p.mkv
Format                           : Matroska
File size                        : 7.95 GiB
Duration                         : 1h 28mn
Overall bit rate                 : 12.8 Mbps
Encoded date                     : UTC 2009-12-29 16:51:16
Writing application              : mkvmerge v2.9.7 (‘Tenderness’) built on Jul  1 2009 18:43:35
Writing library                  : libebml v0.7.7 + libmatroska v0.8.1

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L4.1
Format settings, CABAC           : Yes
Format settings, ReFrames        : 5 frames
Muxing mode                      : Container profile=Unknown@4.1
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 1h 28mn
Bit rate                         : 11.1 Mbps
Nominal bit rate                 : 11.3 Mbps
Width                            : 1 920 pixels
Height                           : 800 pixels
Display aspect ratio             : 2.40:1
Frame rate                       : 23.976 fps
Resolution                       : 8 bits
Colorimetry                      : 4:2:0
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.301
Stream size                      : 6.85 GiB (86%)
Writing library                  : x264 core 80 r1376 3feaec2
Encoding settings                : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.0:0.0 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / mbaff=0 / constrained_intra=0 / bframes=3 / b_pyramid=0 / b_adapt=1 / b_bias=0 / direct=1 / wpredb=1 / wpredp=2 / keyint=250 / keyint_min=25 / scenecut=40 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=11346 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language                         : English

Audio
ID                               : 2
Format                           : DTS
Format/Info                      : Digital Theater Systems
Codec ID                         : A_DTS
Duration                         : 1h 28mn
Bit rate mode                    : Constant
Bit rate                         : 1 510 Kbps
Channel(s)                       : 6 channels
Channel positions                : Front: L C R, Surround: L R, LFE
Sampling rate                    : 48.0 KHz
Resolution                       : 24 bits
Stream size                      : 957 MiB (12%)

Nobody? :frowning:

Hi,

I just added a message with the same problem like you have, same player.

Did you manage to find a problem ?

Thx,

Exactly same problem here. And I am using a USB Passport HD, so no network problem…