After testing and experimenting, I got the following conclusions:
- The speed of Mycoud depends on the speed of the whole computer system. This includes:
a. The operating system
b. The random access memory RAM
c. The modem and router models
d. The cable
e. The internet download + upload speeds
- In order to make the best use of Mycloud, I believe the following requirements must be met:
a. The RAM should not be less than 8GB.
b. In my casem I use a PC. A PC (from experiment) needs to be a Windows 64 bit. This is faster than 32 and it recognises a RAM bigger than 4GB. If you use WIndows 32bit, it will not recognise more than 2 or 2.5 GB even if you install a big RAM. You can still find a patch in the internet that makes Windows 32 recognise a RAM of 8GB.
In my case to solve the speed issue, my windows 64 plus 8GB RAM are essential requirements.
c. The Ethernet card must be a good one. In my case, I have one built-in Atheros. I was told that it supports a 1GB speed but apparantely it does not as the network speed stands at 100mbps. I have not been able yet to solve this issue. I installed the drivers again and tried several other solutions but none worked. Anyways, for the time being, 100mbps is good.
d. The cable. It never occured to me that whatever advnaced system you have, you will not be able to do anything without a good cable! I used to have the CAT5 cable connecting my computer with the modem. But, when I changed it and put a CAT6 cable, the speed increased significantly.
e. The modem and router. I think this must be an advnaced device that supports high speed. My modem is ZTE ZXHN H108N. I have tried to seek infromation to see what speed it supports but there has been no answer from my internet provider or from the manufacutrer (ZTE).
f. Internet speed. Here is the main problem. My internet connection’s speed is: 16mbps for downloads and 0.7mbps for uploads. This will (at least theoretically) hinder the speed of getting in and out of the Mycloud. If I am using the device remotely, it means that my computer will need to get a high speed and the connection of my cloud at home should also have a high speed. This complicates the matter and makes it difficult to ensure high speed of transfer from/into mycloud.
g. By assuring the above requirments, I found that the use of mycloud in my computer through the local network at home is very very fast. This is not the case when the device is remotely accessed.
This information was not obious for me when I purchased the device. Even the manual does not say that. It was only through experiment that I found out all of this. Anyways, it is still legitimate to ask other users if they are having the same problem or not.
My recommendation for Western Digital is to collect the reported problems and:
Sort them out for the next generations of mycloud (if applicable) and
Introduce the fixes into the manual for the use of the perplexed user.