Igot connected to a GBit Switch, my other equipment (PC, Laptop) is also connected. Copy’n’Paste to WD brings not more than 10MB/s average. Copy’n’Paste between my Laptop and PC is around 100MB/s (GB speed).
I tried restart the WD, reset to factory default. Installing latest firmware… Nothing. Because there is no possibility to set network speed manually I could not test other network settings. My WD reports 1GB/s connection, but this is ridiculous!
Before the update I was watching movies with no slowdowns what so ever but now it keeps freezing/skipping on me when watching movies. I got two of these sharespace and its pissing me off since I bought it. WD should stick to making harddrives only.
I upgraded to the 2.2.9 firmware a few days ago and it seems that the network speed has slowed on my Sharespace as well. From the last few days of use it seems that transfers using Windows Explorer will only go up to 6 MB/s. I’m sure that before the firmware upgrade I was getting double that.
Yes, you are right. My question to WD Suppoert Europe only got as answer a question what firmware i got and what kind of network. No more answers till now…
Because a lot of people are facing this problem the support is ridicioulus!!!
W t f. Only 10 people noticed the problem? OR 10 people bought this device? axaxaxax. I’m pissed with WD. I want my money back unfortunately i cant get them in EU.
No…it majically fixed itself…Got to love the support on the ShareSpace…Sell a pile of ■■■■ to people and hope it fixes itself…maybe if WD just waits to tomorrow it will fix itself then.
Now i got the second mail from Support about my (our) problem. An other guy just asking same questions (What network, what else on the network… blah blah…)
This is an issue where I would advise that you contact our phone support, you will be able to troubleshoot this issue over the phone better than through our email support due to the nature of the problem. Our list of toll free numbers is here: http://support.wdc.com/contact/index.asp?wdc_lang=en