Jeddia is correct. I have had EXACTLY the same experience. When playing back ISO files with 5.1 audio tracks, the volume is VERY low - Every other input (Cable, Wii, BluRay) requires my TV to be around Volume level “20;” when watching ISO movies on the WDLive Plus, I have to virtually double the volume on the TV (or audio equip). If you forget to return the volume on your TV (or audio equip) to “normal” levels before you get back to an AC2 menu, or switch back to cable, etc, you will get blown away by the volume. We watched a movie the other night, and forgot to return the TV volume to normal levels - I nearly had a heart attack when my kids turned the TV on the next morning to watch some cable.
Simple deduction shows that the problem is, in fact within the WDLive Plus:
- When played on a PC, the ISO file(s) have no volume differences between 5.1 and AC2 audio
- The SAME ISO, played on the WDLive Plus, DOES have a significant volume difference between 5.1 and AC2
I’ll have to take Jeddia’s word that this wasn’t an issue with the original firmware, but if that is true, that would certainly make this an “open and shut case.”
This is a pretty significant defect, and should be fixed (or reverted to the earlier volume handling) as soon as possible.