I am ready to discard my WD my book essential and go back to online back up . i bought my book essential 44 days ago and can not back up my files after i updated it to new version 184.108.40.206. this morning. it is so frustrating.
i can not access back up and retirve tabs and i can not access updates for drive tab.
i called support and i have to pay extra to get support. i will not spend another penny on this product.
if i can not get help by monday dec 13. , i am back with IBACK up online support.