VCD Manager can not find Passport after running running firmware update

I wanted to disable VCD from my Passport Essential so I followed the instructions on the website that said to update the firmware.  I updated to the latest version (v2.019) and then tried to run VCD Manager.  I get the message "Please connect a WD Smartware drive to continue; then click Rescan.  A little help please.

This is the same thing happen to me just now and mine is brand new

johnlee wrote:

I wanted to disable VCD from my Passport Essential so I followed the instructions on the website that said to update the firmware.  I updated to the latest version (v2.019) and then tried to run VCD Manager.  I get the message "Please connect a WD Smartware drive to continue; then click Rescan.  A little help please.

I am in the same situation - could anybody help please? - I am so fed up with WD…:angry:

The drives with firmware version 2.019 have a mini VCD called “WD Unlocker”.  The mini VCD is always disabled unless you password protect your drive.  Removing the password from a drive will hide the “WD Unlocker” VCD.