The new sign in process was introduced in early 2022 for increase security. Once authentication with WD account is done and WD Discovery installed, files in Mac Finder or Windows Explorer will again be available for copy and paste as before.
What is a Western Digital Account?
There is a new way to log into My Cloud™ Home, My Cloud™ OS 5, ibi™ and WD Cloud™ devices using Western Digital Account. This account provides greater security and a more consistent experience when accessing different Western Digital products.
Why did Western Digital transition to a new sign in process flow?
By moving to a single account and sign in process, you will enjoy a more consistent experience when using different Western Digital products.
Which products transitioned?
My Cloud Home, My Cloud OS 5, WD Cloud OS 5, ibi and EdgeRover.
When did the transition happen?
The new sign in process was introduced in early 2022.
