Hello
Ever since moving to OS5, the SEARCH function on the My Cloud iPhone app does not work the same as with the previous OS3. When searching in a specific folder, the search function returns results from EVERY folder with any of the search terms. For instance, if I search in a folder called “2022 Data” for files titled “Sales Data” (it doesn’t matter with quotes or no quotes), I get every single file in every single folder on the drive with the words “Sales” or “Data” in the title. What am I doing wrong?
Hi @meisco,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
