Using Quickbooks and My Cloud

Hello,
I am hoping someone can answer my question. I am using QuickBooks 2016 and have a WD 2TB drive. Then I purchased the My Cloud 4TB drive, installed the software, connected it to my router and all was well. I was able to save photos to it and other files. The next day I tried to load QuickBooks and it would not load, so I unplugged the MyCloud and was able to load QuickBooks. Then plugged MyCloud back up and it worked. And every DAY I have to unplug MyCloud and load QuickBooks then plug in MyCloud. Do you know WHY!!!

Thanks
Jim

@Jimbarbg What WD devices do you own?

http://learn.mycloud.com/

I am using a WD - My Cloud Home 4TB Personal Cloud Model WDBVX0040HWT-NESN and a WD - mybook WDBFJK0030hBK-04 this is plugged into the usb port on my blackhawk router.

If I leave the mybook plugged in then Quickbooks loads.

Thanks

@Jimbarbg I don’t own either of those, I have WD My Clouds WDMyCloudImage
a 1st and a 2nd generation. That is what this sub-forum is for.

What computers or devices and operating systems are you using this on? Maybe someone else can help in another sub-forum.

The My Cloud (this subforum) and the My Cloud Home are two different products with different features/options. See the dedicated My Cloud Home subforum where users familiar with that device may be able to assist.

https://community.wd.com/c/home-cloud-storage/my-cloud-home

You also may want to see QuickBooks support to see if there are any limitations of that product that involve using a network device like the My Cloud Home. I assume you didn’t install Quickbooks to the My Cloud Home. If you did that might be one problem.

Sorry, I picked the wrong forum. But I solved my problem by taking it to my house a connecting it there, thanks everyone.